Procedures & Policies

Return-Refund Policy

Products purchased from Honey's Energetic Herbal Works may be returned, in lightly used condition, within 30 days of purchase for a refund.  We do not refund or reimburse return shipping costs. Items must be received,  before a refund or merchandise credit will be handled.

Ship returns to:
Honey's Energetic Herbal Works
ATTN: Return
420 W. Oak Street
Parker's Prairie, MN  56361

Honey's Energetic Herbal Works will not be responsible for returned items lost in shipment.

The following needs to be included with return:

  • Name, address, phone number and the reason for the return.

  • If applying merchandise credit, please indicate those products credit should be applied to.  Shipping charges and/or sales tax is not applicable when using credit.  Merchandise credit  expires 4 months issue date.

Terms & Conditions

Prices charged for our products are listed on the website.  We reserve the right, at any time, to modify prices listed.  Additionally, we may, at any time, change and/or remove items listed.  

To the maximum extent allowed by applicable law, in no event will Lark J. Peterson of Honey's Energetic Herbal Works, LL., be held liable for any indirect, punitive, incidental, special consequential or exemplary physical discomfort or damages.  It is the buyers responsibility to study the herbs used in these products and be aware of any allergies.  Where applicable, warnings will be listed on site as well as product labels.

To the maximum extent allowed by applicable law, in no event will Lark J. Peterson of Honey's Energetic Herbal Works, LLC., be held liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including although not limited to damages for loss of profits, goodwill, use, data or other intangible losses which arise from or in relation to the use of, or inability of use, the service.

Finally, the terms and conditions, rights and remedies provided herein as well as any and all claims and/or disputes related to the services and products, shall be governed by the law of The United States of America-Minnesota.  If necessary, conflict will be resolved exclusively by a court of sufficient qualifications in Alexandria, Minnesota.  The applications of the United Nations Convention of Contracts for the International Sale o of Goods is hereby expressly excluded.

Privacy Policy

Information given when subscribing, contacting us or making purchases is collected and stored.  During transactions, data is collected such as your name, address, email address and payment information.  Your personal information will be used only to conduct the transactional business. We collect this data in order to make contact with and fulfill purchase orders made by the buyer. 

 

As Honey's Energetic Herbal Works, LLC. is being hosted on the Wix.com platform, thus allowing us to sell our products to you, your information may be stored through Wix.com's storage, databases and general applications.  This data is stored on secure servers behind a firewall.  Honey's, in partnership with Wix.com uses payment gateways complying with PCI-DSS requirements to help ensure the secure handling of credit card information by our store and service providers.

Should we need to make contact with you, this will be done through email and/or phone call based upon the information given.

We reserve the right to amend this policy at any time.  All changes will be in effective as soon as posted on website.

Fulfillment & Shipping

 All items are made-to-order to promote freshness, orders including balms, lotions or herbal baths will be fulfilled within 5-10 days, orders including soaps no longer in stock will be fulfilled within 4-6 weeks to allow for curing time.  As products offered are handcrafted, should an "oops" occur in the kitchen causing delay or other unforeseen changes to occur on order, we will be in contact and offer substitutions or discounts.

 

Shipping charges will apply and products sent via United States Postal Service.  International shipments may be done but will require conversation between Honey's and the buyer in order to best facilitate shipment.